The Confederation of Swedish Enterprise memberships fees are invoiced twice a year, in April and October. Invoices provide details of your membership fee, the service fee and, in most cases, membership fees payable to employer or industry organisations which the company is a member.
As a member of the Confederation of Swedish Enterprise, you can receive your membership invoices as e-invoices, as PDFs or by email. In order to receive e-invoices, you need to be subscribed to an e-invoice service.
Any questions about membership, fees, and invoices should be directed in the first instance to the Confederation of Swedish Enterprise member organisations or by emailing faktura@svensktnaringsliv.se. Contact details for invoice questions are indicated on the invoice.
FAQ relating to e-invoices and PDF invoices from the Confederation of Swedish Enterprise:
1. We currently do not use an e-invoice service; how do we go about getting one?
In order to receive e-invoices, you need to subscribe to an e-invoice service. Many providers offer services for sending and receiving e-invoices, (for example InExchange, Pagero, Basware). When you have activated such a service, we will automatically send a request when the next invoice is issued, asking if you would like to start receiving e-invoices from the Confederation of Swedish Enterprise. If you would like to know more about e-invoicing, visit www.inexchange.se.
2. We use an e-invoice service; how do we connect to the Confederation of Swedish Enterprise invoicing?
If you are connected to an e-invoicing service, (e.g., InExchange, Pagero, Basware), you do not need to do anything. When you are due to receive your next invoice from the Confederation of Swedish Enterprise, you will receive a request to start receiving e-invoices from the Confederation of Swedish Enterprise. If you accept this, future invoices will be sent to you in e-invoice format (Svefaktura1.0). Depending on how you have chosen to receive e-invoices, you may need to make certain adjustments. For further questions and specific requirements regarding e-invoices, contact your e-invoice service provider, who in turn can contact InExchange if necessary.
3. We use an e-invoice service but have not received an e-invoice request from you. What should we do?
Email your details and a brief description of your query to faktura@svensktnaringsliv.se. We will contact our e-invoice service provider, InExchange, and will get back to you. In the meantime, if you would like your invoices to be sent in PDF, simply advise us of the email address you would like us to send your invoices to by emailing: faktura@svensktnaringsliv.se.
4. We have requested PDF invoices but have not yet received an invoice. What should we do?
If you have not received an invoice, you are welcome to contact your industry or employer organisation, (contact details are shown on your invoice), or faktura@svensktnaringsliv.se for help.
You may not receive an invoice for a number of reasons. One frequent issue is associated with servers not recognising the sender address. The Confederation of Swedish Enterprise invoices are sent via InExchange, and the sender email is noreply@inexchange.se. In some cases, emails are caught in spam filters or are removed because servers do not recognise the InExchange address. Please approve this address to ensure that you receive PDF invoices from the Confederation of Swedish Enterprise.